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Wondlan Warranty Term


1. Product Warranty

The company is responsible for 1 year warranty for malfunction due to product quality under normal use. Customers need provide Wondlan product warranty card and bar code.

2. About Freight

If the product has quality problem within 1 month from purchase date, Wondlan will be responsible for free repair and pay transport freight that product shipped to the customer (Wondlan will not be responsible for transport freight that product shipped to Wondlan). Our company will be responsible for free repair but not responsible for all transport freight including insurance if product has quality problem more than 1 month from purchase date.

3. Lifetime Maintenance Service

The company provides below lifetime service for products bought over one year

(1) Free labor cost

(2) Free commissioning

(3) Free maintenance

(4) Replacement charged by material cost

Note:

1. If customers require maintenance for Wondlan products that over one year warranty, please contact Wondlan customer service in advance.

2. The Company is not responsible for all transport freight including insurance for products over one year warranty.

 

The following situations are not included in the warranty declaration:

1. Products damaged due to disassembly without authorization of Wondlan.

2. Products damaged due to not following product instructions, improper storage or usage.

3. Parts replacement due to normal abrasion, corrosion, rust, or contamination.

4. Appearance of products damaged no matter whether during express, logistics, air parcel, ocean shipping or after product being checked and accepted.

5. Accessories and easy damage parts of product.

6. Product damaged by natural disasters or external majeure force.

7. Warranty identification code is torn or illegible, altered, or inconsistent with the product.

8. Products that over warranty period.

9. Appearance damage.

 

Disclaimer:

Products can not be returned or replaced under following situations:

1. Warranty identification code is torn or illegible, altered, or inconsistent with the product.

2. Appearance of body or accessory has obvious scratch or abrasion.

3. Products damaged due to not following product instructions, improper storage or usage.

4. Body, accessories, CD, manual or warranty card are incomplete or damaged.

5. Packaging has obvious damage mark.

6. Non-quality problem.


Remark:

1. Wondlan is not responsible for any loss that does not belong to product itself.

2. Non Wondlan brand products are not covered in the above warranty.

The company reserves the rights of final explanation and amendment due to obligation need.